As part of our contribution to the Jisc Pathfinder project Lessons in Open Access Compliance for Higher Education (LOCH), the Library has now published its case study. A year in the life of Open Access support: continuous improvement at University of St Andrews tells the story of our engagement with the University's well-established Lean method to streamline OA processes and how this impacted on team activities. It is hoped that along with our partners' case studies this will help in defining an Open Access support service within higher education institutions that face a range of different challenges. Since publication on 3 April there have been 92 downloads of the study which is published under a Creative Commons Attribution 4.0 International License (CC-BY).
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